What Our Patients Say
Experiences from patients and families in and around Bramhall.
We are grateful to the patients and families who take the time to share their experiences. Their feedback reflects the care, attention, and reassurance we aim to provide at every visit.
LJ PM
“These days it’s hard to find excellent customer service, but both Rachael and Wendy have been outstanding and nothing is a trouble. I just want to say a huge thank you to both of them and I will recommend the practice and won’t go anywhere else in future.”
Adam
“Rebecca has been amazing., I had on ongoing eye issue for nearly two years which I was feeling worried about and wasn't getting anywhere with the NHS. Rebecca made me feel more at ease and reassured, it felt like she really cared about resolving the issue. The issue did get resolved because of the advice I received and couldnt be more grateful for everything she has done for me!”
Amanda
“I was recommended to have an eye test here and glad I made the decision to book. Needed a post-operative eye test and wanted to use an independent. Becky was fantastic and talked me through all the tests and what we would be looking for. Very informative and friendly, will be using again and recommending to friends and family.”
Fiona
"Thank you so much for seeing my 1 year old yesterday when we needed it most. Wendy was super helpful in talking me through the clinic and getting us an appointment - thank you. Usha, thank you so much for checking over my daughter’s eyes and giving us the information we needed. Super service."
Stuart
"Never disappointed coming here - friendly and helpful staff who genuinely seem to care about the customer experience. My 12yo daughter has quite complicated needs and is easily intimidated in healthcare settings, but she absolutely loves Rebecca, and all the employees here make her feel welcome. My only regret is I have only 5 stars to hand out here."
Sophie
"Friendly local opticians with a great selection of glasses. Farhana is really lovely to chat to and very professional - answers any questions and gives great advice. Very happy with the frames I chose and they have plenty of choice for different budgets."
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